DL•Q Enterprises' News & Events

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News & Events

Speaking Engagements

Free Speaking Engagement: "10 Tips on IT Organization Value Creation"

This free 45 minute speaking engagement was developed to provide IT Directors, Managers, and Team Leaders with a wealth of information that can be immediately put to use to show the CIO and other Senior Business Leaders the value of IT to the business

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WEBINAR Course: "ITSM 101"

Need to understand the value of true IT Service Management and how it can benefit your organization. This informative 4 part webinar is designed to provide your IT staff with both theory and practical knowledge that can be put to immediate use.

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DL•Q ENTERPRISES complete course catalog is available here. Please review our calendar for complete details regarding course date and location near you.

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Understanding IT Service Management

Understanding ITIL

Value Creation for IT Organizations

ITSM Roles & Responisbilities

Understanding Change Management

Understanding Configuration Management

Developing an IT Service Catalog

Service Desk Administration

Developing Metrics that Matter

At present the need to evolve the relationship model between IT and the business is very important to ensuring competitiveness in today's economy. DL•Q ENTERPRISES "Business and IT Alignment" (bITa) Services have been developed to meet this specific need. Our "Accelerated Implementation & Maturity for ITSM" (AIM4ITSM?) was designed to quickly assist IT Organizations in the SMB market to demonstrate IT value to the business by delivering IT Services that have immediate BSM Value.

Dan Quiñones (DL•Q ENTERPRISES)

New & Events:

DL• Q-ITSM is committed to providing our clietns with information packed webinars, on-site seminars & speaking engagements, workshops, as well as various training & educational services designed to meet your ITSM needs.

Click here for the Events Calendar