Open Source Content Management

Welcome to the DL.Q Enterprises Educational Portal

We developed this educational portal as a community service in an effort to help educate business and IT organizations about the value and benefit of adopting a proven methodology for the management of an IT Organization's infrastructure and processes.

The material you find here falls under the creative commons license and is freely usable. Some of the material you find here has been gathered from various sources, which have been acknowledged and sited whereever poossible. We are constantly working to improve the comprehensiveness of the information here. Our goal is to increase the overall corporate awareness of the benefit and value of IT Service Management. In order to achieve that goal we have adopted a 3 tiered approach.

PODBITES: Quick concise answers. We will also be adding the audio equivelant of soundbites or as we are referring to them here as PodBites. The PodBites will always be digestible in 30 seconds or less and will be available in English and Spanish.

MINDMAPS: Do you retain visual information more than audio (podbites). If so, please check out our mind maps. Detailed information that provides the reader with the Who, What, When, Where, How, and Why. Where ever possible we have included information on Value, Benefit, Cost, Requirements, as well as Pro's and Con's.

RESEARCH CENTRAL: Want more details? Review what we have available in our reference library, white papers, as well as links to other sites with exceptionally well presented information. You can also visit our on-demand Webinar section or our speaking engagement page. Our on-demand webinars run approximately 45 minutes. While our soeaking engagements are tailored to meet your needs and typically run between one and four hours.