DL•Q Enterprises' Clients

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Our Difference

It is our approach to ITSM Assessments and Implementations that differentiates us from the competition. DL.Q Enterprises ITSM Consultants have finely tuned our ITIL/ITSM Assessments and Implementations Service Offering, making it one of the best solutions on the market today. What is our differentiator? We call it AIM4ITSM (Acelarated Implementation Methodology for IT Serice Management) and it has been developed to meet the needs of the SMB Market.

The goal of AIM4ITSM is to accelarate the implementation process by ensuring that the right information is gathered during the assessment. This information is then used in our Decision Management Process where we strive to provide you with the best possile solution to meet your needs.

The following is a summary of just a few of the many tasks performed in our AIM4ITSM sevice:

1. Identify Corporate Culture

2. Check the street talk

3. ITSM Training / Workshops

4. ITSM Framework Decision

5. Six Sigma TEN

6. CMMI TEN

7. CobiTEN

8. Strategic Success Plan (SSP)

9. ServiceDesk Re-0SOURCE

10. Quality Document Deliverables

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DL• Q Enterprises has a portfolio of multinational clients. Our experience and success is reflected in the satisfaction of our customers. Although our client list is short, it is growing and our consultants have experience gained from working in several vertical markets and within organizations of all sizes.

A Growing List

We believe our differentiators speak to our deddication to ensuring that our clients receive the very best in ITSM solutions possible. We take pride in knowing that we able to provide ITSM Solutions to organizations of all sizes.. We are very committed to aggressively expanding our client base and gaining a greater market share through our efficient, effective, and value packed services and differentiators. Please consider discussing your IT Service Management needs with us when you are ready. Don’t forget to ask about how you can get a DL• Q ITSM’s free AIM4ITSM Assessment.

Our Consultant's Experience

Our consultants average close to 20 years of experience in many areas of IT, including IT Service Management, Network & Systems Management, Process Design & Development, Service Desk Process, and IS Management.

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