DL•Q ENTERPRISES Company (pronounced D L dot Q) is an international provider of IT Service Management (ITSM) and Business Service Management (BSM) consulting services and solutions. Our North American headquarters are located just outside of Pittsburgh, Pennsylvania. We have just recently expanded operations and now have a South American office located in Cali, Colombia - DL•Q ENTERPRISES Company SA. Our core business is to provide our clients with ITSM and BSM Assessment & Implementation solutions, which are tailored to meet their IT & Business Organizational needs. Our experienced consultants will help you develop your business case, communication plan, and project plan, as well as provide guidance on gaining and maintaining senior sponsorship for your ITSM/BSM Initiative. Since its founding in 2006, DL•Q has concentrated on developing it’s methodology for efficiently delivering the value and benefit that an Information Technology Infrastructure Library (ITIL) framework provides. From Small and Medium sized Businesses to large Fortune 500 companies, DL•Q stands ready to help align IT services with the business. At DL•Q, our focus is on the most important and unique resource you have, your people. Our consultants work very closely with your staff to help bridge the gap between ITSM and BSM.

Although DL• Q Enterprises has only been in existence since 2006, we are proud of the organizations we have helped. We are very committed to aggressively expanding our client base and gaining a greater market share through our efficient, effective, and value packed services and differentiators.  Please consider discussing your IT Service Management needs with us when you are ready.  Don’t forget to ask about DL• Q ITSM’s free AIM4ITSM assessment service.

Provide our clients, both large and small, with efficient and cost effective ITSM and BSM solutions that empower them to continually improve service delivery methodolgies that will meet their ever changing organizational requirements. This ensures that information, products, and services are managed and delivered efficiently to custumers. Thus, maximizing customer satisfaction, increasing value to the shareholders, and lowering Total Cost of Ownership.

1. Develop and strengthen new client relationships.
2. Partner with our existing clients to predictievely manage services.
3. Constantly revisit the Objectives and Strategy to ensure alignment.
4. Transform our clients' organizations and maximize the benefits we can deliver.

Our professional consultants have worked on some of the largest and most successful ITIL and IT Service Management (ITSM) implementation projects around the world. DL•Q ENTERPRISES' vertical markets include ‘Banking, Finance Services and Insurance’ (BFSI), Health Care, Communications, and Manufacturing.

The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime . - Babe Ruth